DISCLOSURE STATEMENT

ORDERING

All printing orders placed will be subject to any additional fees that may apply.  These additional fees can result in setup fees, typesetting, custom colors, bleeds, hairline registration, etc..

All printing orders will be subject to a local sales tax of 5.517% unless the customer supplies us with a valid form of a sales tax permit to be exempt.

When orders are placed all jobs must meet a certain criteria of information to proceed with the order.  These include: quantity, size, stock, ink, and any additional finishing services that apply.

Artwork will be supplied by customer by form of a hard copy or digital file. Hard copies must be clear and legible. If graphics are supplied in a hard copy, the graphic must be of good quality.  Digital files are acceptable by only certain formats.  We will only accept the following formats: .eps, .cdr, .ai, and .pdf.  Graphics supplied are recommended to be no less than 300dpi and preferable to be in one of the following formats: tiff, jpg, gif, or bmp. All formats accepted by customers will be subject to prepress work. If reformatting is required additional fees will apply.

PRE-PRESS

After artwork is formatted and ready for print a proof will be generated by either hard copy, fax, or email.  The customer will review the proof and check for any mistakes relating to graphics, spelling and format.  If the customer requests a revision the changed information will be taken and apply to a new proof.  The customer is allowed two revision from the first original proof, any revision after that the customer will be charged additional typesetting fees.

PRODUCTION

Once a proof is okayed. The job will proceed to production.  Depending on time schedule and work load, an estimated amount of time will be set before the job(s) will be completed.

SHIPPING

After the job is completed in production the order will proceed to packaging and shipping.  Depending on the size of quantity or price of the order it will be determined whether or not the order will qualify for free delivery. (See Free Delivery for details.)  If the customer does not qualify for free delivery then customer will need to make arrangements to either pickup the order in person or to meet at given location and time to receive the order.